Empower your business with enterprise-grade capabilities
G12 offers best-in-class Hosted PBX systems to empower organizations with a highly resilient cloud
infrastructure and customized phone system to meet and exceed your every need. Each system is
customized to your unique specifications and continuously updated with the latest features and
technologies. This ensures that you and your customers remain on the cutting edge without the
expensive costs of managing and maintaining an on-premise system.
Reliable, Feature Rich, Turn-key
Built on a highly reliable Geo Redundant network, G12 provides several layers of support and redundancy including a complete active-active fail-over environment to ensure that your communication is always operating at 100%.
This dependability covers the vast assortment of premium features that comes with all G12 PBX systems, including studio recorded voice mail, directory names, auto attendant recordings, and many, many more. Better yet, your hosted PBX system comes fully built, customized, and ready to plug and play.
Efficiency, Productivity, and a Strong Competitive Advantage
Streamline your efforts through enterprise class communication tools. G12’s Hosted PBX system enhances the capabilities and efficiency of each and every user across your organization through enhanced features like simultaneous ring, voicemail to email, call queues, call park ring back, presence, market expansion numbers, and complete customization of your platform to align directly with your most pressing business requirements.
Our intuitive user and administrative interfaces allow you to manage your accounts with ease, and since our systems are based in the cloud, you can access your accounts from any internet connection in the world. This means that your designated administrators have direct control over your system even when they’re out of the office and can manage day-to-day changes with or without contacting G12 support.
Administrative portal to manage system-wide users
• Review and analyze organizations call statistics
• User access to manage individual user accounts
• Set and reset user passwords
• Add change modify Auto Attendants
• Add change modify Call Queues
• Schedule and manage conference calls
• Manage phone number inventory
• Manage phone hardware and devices
• View call history
User portal to manage individual features
• View and listen to voice mail messages
• Set voice mail to email
• View call history
• Click to call
• Manage Contacts
• Set Simultaneous ring
• Set call features and timeframes
• Review individual call history
• Individual device management
Mobile Ready Solutions
With mobile integration you can extend your enterprise communication features to your mobile device. Employees can also save on mobile minutes by using the Bria soft-phone feature on their mobile device or computer. The softphone has a dialer so you can make or receive calls on the G12 network without having to use your mobile minutes. With mobile integration your mobile device or PC becomes an extension of your enterprise phone system.
Scaling to Match Your Growth
With fully scalable systems, G12 services can grow with your company - saving you costs today and time tomorrow. Our Hosted PBX was built to allow quick scalability and with the G12 inventory of phone numbers nationwide, quick delivery of phones, and expert number porting team, our Hosted PBX is easily scalable to meet the fastest growing companies.
Your One-Stop-Shop
G12 is a unified communications provider, which means that we provide a comprehensive platform that supplies your business with all the tools and technology it needs and more. Our plug and play system consolidates network requirements and seamlessly connects offices spread across the country or the world over existing IP connections.
This allows you to focus on what you do best, while remaining confident that your teams are empowered with the most effective collaborative and productive communication tools on the market. Fast Implementation, Superior Support
At G12 we understand the difficulties that come with switching providers or adopting a new technology. We have optimized our on-boarding process into an efficient, step-by-step program that walks you through the entire system and gets you up and running in the shortest time possible. So when you’re ready to move your communications into the future, let G12 help you plan and implement from start to finish. All it takes is a quick call or email to get started.
Features
Conferencing
Join multiple lines to quick and easy conference calls.
Time of Day Routing
Route to different lines at different times of the day.
Online Admin and User Portals Presence
See if a partner or coworker is on the phone.
Directory Listing
Allow callers to reach any person on your team.
Missed Call Notification
Receive call notifications on separate devices.
Message Alerts
Receive message alerts on different devices.
Paging
Page coworkers or others connected to the system.
Do Not Disturb
Send calls directly to voicemail.
Call Center Apps
Distribute calls methodically to your team through an app.
Forwarding
Forward always, when busy, when offline,
or voicemail.
Auto Attendant
Multi-level auto receptionists to greet
and direct callers.
Full Caller ID Control
See who is calling on all the devices you
use.
VoiceMail to Email
Receive your voicemails on your
smartphone or PC via email.
Simultaneous Ring
Have one number ring multiple phones
when called.
Numbers
Toll free, local, and international
numbers.
Shared Line
One line, multiple devices.
Call Features
Record, screen, and park calls. Complete Call logs and reports. Music on-hold.
First or Last Name Dial Directories
Automated extension directories by
name.
Custom Directories
Automated extension directories by your
filters.
Missed Call Notification
Receive call notifications on separate
devices.
Message Alerts
Receive message alerts on different
devices.
Time of Day Routing
Route to different lines at different times
of the day.
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